Privacy Policy

Alpina Digital Media Academy AG operates this service. This policy describes how we collect, use, and protect information when you use our online platform, including our site and related services for media education and professional development, such as online media courses, broadcast journalism training, digital content creation workshops, e-learning platform solutions, corporate media skills programs, and media certification programs.

Information We Collect

We collect various types of information in connection with the services we provide.

Information you provide to us:

This includes information you give us when you register for an account, enroll in a course, make a purchase, participate in forums or interactive features, or communicate with us. This may include your name, email address, mailing address, phone number, payment information (processed securely by third-party payment processors), and any other information you choose to provide.

Information we collect automatically:

When you access or use our site and services, we automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referral URLs, pages viewed, time spent on pages, and other usage data. We collect this information using cookies and similar technologies.

Information from other sources:

We may receive information about you from third parties, such as partners we collaborate with to provide services or perform analytics.

How We Use Information

We use the information we collect for various purposes, including:

To provide and maintain our services, including processing transactions and managing your account.

To improve, personalize, and expand our services and develop new ones.

To understand and analyze how you use our services.

To communicate with you, respond to your inquiries, and send you administrative information, such as updates about the service, security alerts, and support messages.

To send you promotional communications, such as newsletters and information about courses or services that may interest you, where permitted by law and your preferences.

To detect and prevent fraud and other illegal activities.

To comply with legal obligations.

Legal Basis for Processing

We process your personal data based on the following legal grounds as permitted by applicable law, including the General Data Protection Regulation (GDPR):

Your consent: Where you have given us explicit consent to process your data for a specific purpose.

Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing access to courses you enrolled in).

Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, and your fundamental rights do not override those interests (e.g., improving our services, preventing fraud, direct marketing where appropriate).

Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Sharing and Disclosure of Information

We do not sell your personal data. We may share or disclose your information in the following circumstances:

With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are required to use your information only as necessary to provide the requested services to us.

Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.

With your consent: We may disclose your personal information for any other purpose with your consent.

Legal requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

1. The right to access: You have the right to request copies of your personal data.
2. The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. The right to erasure (right to be forgotten): You have the right to request that we erase your personal data under certain conditions.
4. The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
5. The right to object to processing: You have the right to object to our processing of your personal data under certain conditions, particularly where processing is based on legitimate interests or for direct marketing purposes.
6. The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7. The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the physical contact information provided below.

Security of Data

The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will update the information at the top of this Privacy Policy to reflect the date of the changes. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: